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Job Description
Verra Mobility is seeking a Client Success Manager to ensure the smooth operation and strategic alignment of administrative functions, customer experience initiatives, executive service support, and operational processes. The Client Success Manager will work closely with senior leadership and cross-functional teams to drive key initiatives, optimize workflows, and enhance organizational performance.
Role Involves:
- Developing and implementing efficient administrative systems and processes.
- Designing and executing strategies to enhance customer experience and satisfaction.
- Serving as the primary point of contact for customers during the Operations and Maintenance phase.
- Overseeing and optimizing daily operational processes.
Requirements:
- Bachelor’s degree in business administration, Management, or a related field.
- Extensive experience in program management, executive administration, or a similar role.
- Strong background in enhancing customer experience and driving operational improvements.
- Exceptional organizational, communication, and problem-solving skills.
- Working knowledge of Microsoft Office (Excel, Word, PowerBI).
- Willingness to travel to client locations as required.
Role Offers:
- Opportunity to work with a global leader in smart mobility.
- A people-first philosophy and approach.
- A culture driven by core values: Do What’s Right, Lead with Grace, Win Together, and Own It.
