Business Process Consultant

Job Description

VML MAP is seeking a Business Process Consultant to join their expanding team in North America. The ideal candidate will play a crucial role in mapping out and enhancing business processes at the intersection of people, tools, and methodologies. This role involves establishing efficient internal delivery models that align with company principles and meet client expectations. The consultant will collaborate to design and optimize processes that drive success for esteemed brands.

Role involves:

• Leading workshops and conducting interviews with clients and stakeholders.
• Designing future-focused marketing processes aligned with client goals.
• Redefining roles and responsibilities for seamless integration.
• Evaluating and recommending enhancements to the client’s platform landscape.
• Identifying opportunities for improvement and providing actionable recommendations.
• Creating operational playbooks and presentations.
• Developing and delivering training materials.
• Supporting clients through implementation, addressing feedback, and resolving challenges.

Requirements:

• At least 3-5 years of experience in a similar role.
• Strong experience in mapping out and optimizing business processes.
• Background in agency or consultancy settings is advantageous.
• Relevant master's degree in business administration, marketing, or a related field preferred.
• Proven ability to navigate complex environments independently and collaboratively.
• Exceptional communication, research, writing, and presentation skills.
• Strong aptitude for forming and sustaining cross-functional relationships.
• Proficiency in PowerPoint and familiarity with tools like Miro, SharePoint, Lucidchart, and Visio.
• Flexibility in working hours and willingness to travel.

VML MAP offers:

• A chance to immerse in an international setting.
• Personal and professional growth.
• Collaboration with experts from technology, data, creative, and client teams across global offices.