Senior IT Infrastructure Engineer

Job Description

Reltio is seeking a Senior IT Infrastructure Engineer to join their IT Support & Operations team in Bangalore. This role involves providing technical support and implementation for IT infrastructure and services. The ideal candidate will configure, install, and maintain hardware and infrastructure systems, software programs, and assist with upgrades and integrations.

Responsibilities:

• Build, support, and sustain the internal IT corporate IT infrastructure.
• Perform daily operations duties (configuration, monitoring, patching, and upgrading infrastructure).
• Manage physical security card access for employees and guests.
• Support Audio/Video systems for office conference rooms and all hands meeting events.
• Provide employee technical support in the India office and other regions.
• Triage IT related questions and troubleshoot software and hardware issues.
• Onboard new hires computers, accounts, and systems access.
• Offboard employees and contractors leaving the company.

Requirements:

• An associate degree in a computer science, network engineering, or other information technology field or equivalent experience
• 4+ years hands-on experience supporting IT infrastructure and IT support services
• Experience with telecom systems
• Networking experience and/or network certifications (ie. CCNA).
• Working knowledge on security card access systems and IP cameras (CCTV’s)
• Experience supporting audio video systems
• Technical knowledge working with IT MSP’s (managed service providers)
• Experience with monitoring systems

Reltio offers:

• Comprehensive Group medical insurance
• Accidental Insurance
• Life insurance
• Free online unlimited doctor consultations
• Employee Assistance Program (EAP)
• 36 annual leaves
• 26 weeks of maternity leave, 15 days of paternity leave
• Home office setup allowance
• Mobile & Internet Reimbursement
• Free meal