Scale is seeking a Field Engineer to join their team. The Field Engineer will be responsible for ensuring customers can efficiently integrate and utilize Scale’s solutions. They will work across backend systems, automation workflows, and API integrations while collaborating closely with Customer Success, Product, and Engineering teams.
Role involves:
Owning and managing technical relationships with customers.
Optimizing and automating data pipelines and structured data processing.
Developing and maintaining internal tools, documentation, and SDKs.
Driving cross-functional collaboration with Engineering, Product, and Customer Success teams.
Requirements:
Min of 6+ years of relevant engineering experience in SaaS, AI/ML, or enterprise technical roles.
Strong proficiency in JavaScript/TypeScript (required); familiarity with Python is a plus.
Experience working with REST APIs, debugging integration issues, and improving automation workflows.
Familiarity with MongoDB or similar databases for managing structured data.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Role offers:
Work with top AI and ML experts.
Engage with cutting-edge customers.
Growth opportunities to transition into leadership or specialized technical roles.
Competitive salary, equity options, and comprehensive benefits package.
Fully remote-friendly environment with opportunities for in-person collaboration.
Scale AI accelerates the development of AI applications across industries. The company's products power advanced language models, generative models, and computer vision models. Scale AI serves generative AI companies, government agencies, and enterprises, assisting organizations in building and deploying AI. Committed to inclusivity and equal opportunity, Scale AI fosters professional growth, offering opportunities to contribute to cutting-edge AI projects and collaborate with experts in the field.