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Field Engineering Tech Lead at Scale AI

Field Engineering Tech Lead, focusing on customer integration.
Remote
Argentina
Undisclosed salary

The Field Engineering Tech Lead role at Scale involves being a key part of their engineering team. This person will ensure customers can effectively integrate and utilize Scale’s solutions.

The Field Engineering Tech Lead will work across backend systems, automation workflows, and API integrations. This person will also collaborate with Customer Success, Product, and Engineering teams.

Responsibilities:

  • Own and manage technical relationships with customers.
  • Lead and mentor a small team of engineers.
  • Optimize and automate data pipelines.
  • Develop and maintain internal tools, documentation, and SDKs.
  • Drive cross-functional collaboration.

Requirements:

  • Min of 6+ years of relevant engineering experience in SaaS, AI/ML, or enterprise technical roles.
  • Strong proficiency in JavaScript/TypeScript (required); familiarity with Python is a plus.
  • Experience working with REST APIs, debugging integration issues, and improving automation workflows.
  • Familiarity with MongoDB or similar databases for managing structured data.
  • Experience managing small teams, in fast paced environments.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple customer requests efficiently.
  • Excellent written and verbal communication skills.

What Scale offers:

  • Work with top AI and ML experts.
  • Engage with cutting-edge customers.
  • Growth opportunities to transition into leadership or specialized technical roles.
  • Competitive salary, equity options, and comprehensive benefits package.
  • Fully remote-friendly environment with opportunities for in-person collaboration.
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Scale AI

Scale AI is a company focused on accelerating the development of Artificial Intelligence. It offers products that power advanced language models, generative models, and computer vision models. The company serves various sectors, including generative AI companies, government agencies, and enterprises. Scale AI aims to transform organizations' AI development and deployment processes. They work with leading organizations, including OpenAI, Meta, Microsoft, the U.S. Army, the U.S. Air Force, GM, and Accenture.