Trust & Safety Product Manager, Generative AI

Job Description

Scale is seeking a Trust & Safety Product Manager to enhance fraud prevention systems. The role involves building a robust anti-fraud system to protect the marketplace for human intelligence. The Product Manager will work closely with cross-functional teams, including engineering, data science, and compliance, to develop innovative solutions that safeguard the platform.Scale is at the forefront of enabling Machine Learning across multiple industries by improving the world’s leading Generative AI and Large Language Models. They are building the Generative AI Data Engine to push the boundaries of model development. They do this via human-powered datasets, world-class Reinforcement Learning with Human Feedback (RLHF), model evaluation and more. They build products for AI research teams training models and the world’s largest marketplace of human intelligence.Responsibilities:

• Build a robust anti-fraud system.
• Develop and enhance fraud detection and prevention features.
• Own end-to-end product development.
• Work with exec leaders to determine and execute the product strategy.

Requirements:

• Strong background in fraud detection, risk management, and product development.
• Technical degree in computer science, engineering, or related field.
• Excellent communication and presentation skills.
• Excitement to work with AI technologies.
• Experience with products leveraging AI is a plus.
• Working knowledge of SQL and some coding skills (Python).
• Must be able to commute to the San Francisco or NYC Office 3x weekly.

Benefits:

• Comprehensive health, dental and vision coverage.
• Retirement benefits.
• A learning and development stipend.
• Generous PTO.
• Commuter stipend.