Sales Operations Specialist

Job Description

Boulevard is seeking a Sales Operations Specialist to join its Revenue Operations team. The Sales Operations Specialist will report to the Director of Revenue Operations and will partner closely with Sales and SDR Leadership, Revenue Enablement, Salesforce Admins, and other GTM stakeholders.

• Supporting the sales team tech stack (Salesforce, Chili Piper, Outreach, Gong and others) with administration, day-to-day operations, troubleshooting, optimizations and automations.
• Proactively identifying opportunities and making recommendations to optimize performance of the tech stack and sales team processes.
• Maintaining and monitoring Salesforce dashboards and Google Sheets that measure the health of Sales, including sales forecasts, pacing, and performance metrics.
• Analyzing sales performance data for insights and making recommendations.
• Supporting ad hoc reporting and troubleshooting requests from sales leadership.
• Partnering with Salesforce admins and Sales Leadership to optimize Salesforce processes, rules, and data designs for productivity, improving reporting, and creating guardrails that enable SDRs and AEs in their day-to-day workflows.
• Managing Sales Territories, including leveraging GeoPointe to create equitable territories, territory assignments and funnel distribution.
• Creating and maintaining documentation of processes to scale the Sales Ops function, including gathering inputs and coordinating reviews with key stakeholders.
• Partnering with Marketing and Customer Experience Operators to execute cross-functional initiatives that improve efficiency, productivity, and data insights.
• Ensuring appropriate approval rules are followed to drive the company’s pricing strategy and other strategic initiatives.

• A minimum of 2 years in Sales Operations or a similar relevant experience
• Proficiency with Salesforce required
• Proficiency with Excel / Google Sheets to extract and share insights preferred
• Experience with Chili Piper, Outreach, Gong or similar tools preferred
• Proficiency with leveraging AI, automation rules and triggers to automate and streamline tasks
• BA/BS degree preferred, but not required
• Tech Savvy: you utilize the latest tools to make your work as efficient as possible. You have a natural curiosity for tech and data
• Go-Getter: you are eager, resourceful, able to keep up in a fast-paced environment, and want to be part of a high energy and passionate team
• Data-Driven: leverage data to provide insights for sales leadership. Strong analytical skills and ability to understand complex problems
• High-Quality Communicator: excellent written and verbal communication skills
• Collaborative: ability to work well with multiple stakeholders, achieve measurable results, and convey those results to leadership
• Supportive: you have empathy for sellers and are quick to respond when team members need assistance
• Familiarity with SaaS or the beauty industry is a plus

• 401(k) match plus dental, medical, vision, and life insurance.
• Flexible vacation day policy.
• Fully remote work environment with a monthly work from home stipend.
• Family planning resources and specialized support programs.
• Equity in Boulevard.
• Boulevard Bucks Learning and Development program.