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Content Strategist, Contributor Operations

Scale is hiring a Content Strategist for Contributor Operations.
Scale AI
On-Site
United States
USD 132,000 - 158,400
Job Description

Scale is seeking a Content Strategist to join its Contributor Operations team. This person will play a crucial role in crafting a consumer-grade experience for the thousands of contributors on the platform and report to related business unit.

The Content Strategist will collaborate with cross-functional teams to draft communications, shape UX/UI copy, and maintain consistent messaging across the contributor journey which include but not limited to product, engineering, growth, support, legal, trust and safety, and pay.

Responsibilities:

  • Draft all manner of communications that Scale sends to contributors
  • Partner with product teams early in development cycles to shape UX/UI copy and contributor communications strategy
  • Write as needed for other functions, from product and growth marketing to community and knowledge base management
  • Maintain consistent messaging across the contributor journey
  • Develop content guidelines and templates
  • Design and drive processes from start to finish
  • Collaborate with a variety of cross-functional teams, including product, engineering, growth, support, legal, trust and safety, and pay

Requirements:

  • Writes copy that is clear, concise, and tone-appropriate, with flawless spelling and grammar
  • Translates complex concepts into simple, accessible language
  • Takes ownership, prioritizes, and executes in an extremely fast-paced and demanding environment
  • Is driven by their empathy for the needs and motivations of our contributors
  • Has worked directly with product and engineering teams
  • Draws from a strong understanding of user experience principles and best practices
  • Has a bachelor's degree and at least three years of professional writing experience

The role offers:

  • Comprehensive health, dental and vision coverage.
  • Retirement benefits.
  • A learning and development stipend.
  • Generous PTO.
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Scale AI

Scale AI accelerates the development of AI applications across industries. The company's products power advanced language models, generative models, and computer vision models. Scale AI serves generative AI companies, government agencies, and enterprises, assisting organizations in building and deploying AI. Committed to inclusivity and equal opportunity, Scale AI fosters professional growth, offering opportunities to contribute to cutting-edge AI projects and collaborate with experts in the field.

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