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Scale is seeking an Operations Specialist to join their expanding MX team. This role is pivotal in spearheading project execution and ensuring service level agreements (SLAs) are met. The Operations Specialist will collaborate with a team to drive operational excellence and efficiency, contributing significantly to the company's success. Scale is a technology startup based in San Francisco, committed to teamwork, collaboration, ambition, and innovation.
Role involves:
- Building and driving critical operational processes.
- Collaborating with stakeholders to improve processes.
- Applying analytics for process improvement and optimization.
- Achieving service level agreements (SLAs).
- Managing tasks and projects effectively.
- Uncovering and overcoming pipeline blockers.
- Keeping stakeholders updated.
- Maintaining advanced English communication.
Requirements:
- Advanced English language skills.
- Proficiency in Google Workspace.
- Minimum three months of operational experience.
- Action-oriented mindset with problem-solving skills.
- Adaptability in a dynamic environment.
- Ability to work independently and collaboratively.
What Scale offers:
- Personal and professional development opportunities.
Scale AI
Scale AI is a company focused on accelerating the development of Artificial Intelligence. It offers products that power advanced language models, generative models, and computer vision models. The company serves various sectors, including generative AI companies, government agencies, and enterprises. Scale AI aims to transform organizations' AI development and deployment processes. They work with leading organizations, including OpenAI, Meta, Microsoft, the U.S. Army, the U.S. Air Force, GM, and Accenture.