Job Description
YipitData is seeking a Strategic Account Manager to join their team. In this role, the individual will support the company's growing client base in making better investment decisions. The ideal candidate will act as a research partner with clients, becoming an extension of their team by providing proactive engagement and real-time responses.
Responsibilities include: - Owning and cultivating relationships with clients.
- Leveraging product expertise to drive value and grow user engagement.
- Becoming a trusted resource for clients by acting as a thought partner and providing top-notch service.
- Advocating for client needs cross-departmentally.
- Creating and executing on account growth & engagement strategies.
- Managing renewals from beginning to end.
- Identifying and executing on upsell opportunities to augment contract value.
- Contributing to building best-in-class practices within the growing Client Strategy team.
The ideal candidate will have: - Minimum 3+ years of relevant client-facing experience.
- Ability to build strategic relationships within their book of business.
- Passion for making clients successful and caring deeply about their investment questions and process.
- Ability to proactively identify value-adding opportunities for their client base.
- Ability to manage a high-touch, high-volume client base.
- Be a self-starter and a team player.
- Interest in investment research and the markets.
YipitData offers: - Flexible work hours and open vacation policy.
- Generous 401K match and parental leave.
- Team events, a wellness and work-from-home budget, and learning reimbursement.
- Equity.