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Job Description
Capgemini Invent is seeking an (Associate) Consultant (m/w/d) to join their Customer Experience Strategy team. This role involves shaping the future of businesses by enabling CxOs to drive digital innovation, design, and transformation. With a global presence of over 10,000 employees across 40 creative studios and 60 locations, Capgemini Invent combines strategy consulting, data science, product and experience design, brand management, and technology know-how to develop sustainable digital solutions and business models.
Role Involves:
- Creating seamless customer engagements (online & offline).
- Designing customer journeys.
- Defining and implementing future-proof sales strategies.
- Optimizing sales processes.
- Introducing digital sales tools.
- Digitalizing stationary trading formats.
- Developing strategies, designing, and introducing eCommerce platforms and marketplaces.
- Creating social and mobile commerce strategies.
Requirements:
- Practical project experience in sales, omnichannel management, and e-commerce.
- An outstanding degree (Bachelor / Master) in economics, technology, or information technology.
- Enjoyment in combining technological understanding, strategic analysis, and implementation work.
- High reliability, team spirit, and fit for a leading management consultancy.
- Excellent presentation and moderation skills as well as very good MS Office skills.
- Excellent German and English skills.
What Capgemini Invent Offers:
- Innovative strategy projects and international teams.
- Growth in digital future topics.
- A values-oriented corporate culture.
- Transparent career prospects and room for initiative.
- Individual training in "The Institute" program.
- Outstanding development opportunities within a global expert network.
- Long-term work-life balance model.
