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Job Description
Lush is seeking a Part-Time Floor Leader for their Streets at Southpoint location in Durham, North Carolina. This role supports the Store Management Team in driving sales, ensuring customer satisfaction, and maintaining operational excellence. The Floor Leader will lead and inspire a team of sales associates, fostering a positive and productive work environment.
Role Involves:
- Driving sales and coaching the sales team
- Delivering excellent customer experience and product demonstrations
- Educating customers on Lush brand values
- Training and coaching Sales Ambassadors
- Managing cash handling and store opening/closing procedures
- Maintaining visual merchandising standards
Requirements:
- Minimum 1 year of experience in customer service and sales
- Experience in cash handling and opening/closing procedures
- Supervisory experience involving coaching, feedback, and training
- Problem-solving skills related to customer service
- Experience in a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs
Lush offers:
- Opportunity to work for a company with strong ethical values
- A dynamic and supportive team environment
- Chance to develop leadership and coaching skills
