ICQA Associate

Job Description

ShipBob is seeking an ICQA Associate to join their team in North Aurora, Illinois. This role is crucial for monitoring inventory activities across all fulfillment centers, allowing the operations team to focus on their daily tasks. The ICQA Associate will report to the Area Manager, Supply Chain ICQA.ShipBob values continuous learning, collaboration, and a high-performance culture, offering team members the opportunity to grow and contribute to the company's mission.Responsibilities:

• Investigate inventory discrepancies reported by the Operations team.
• Perform physical inventory cycle counts and reconcile inventory variances.
• Communicate updates and relay important operational information about clients directly to ICQA Lead.
• Resolve merchant facing requests around inventory related issues.
• Ensure inventory variances are researched and resolved in a timely manner.
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies.
• Comply to all food safety and compliance policies and regulations.

Requirements:

• Ability to quickly adapt to changing conditions and solve problems.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Effective written and verbal communication skills.
• Ability to multitask and handle multiple issues without stress.
• Attention to detail.
• Ability to lift up to 50 lbs.
• Able to stand and walk continuously during an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.

Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Weekly paycheck with paid overtime eligibility
• Pay Progression Program
• Paid Time Off & Sick Time Off