Principal Software Engineer

Job Description

Talkdesk is seeking a Principal Software Engineer to join its AI engineering team. This role involves designing, developing, and delivering a cloud-based data foundation system and AI agent platform. The engineer will collaborate with cross-functional teams to deliver a reliable, scalable service with assured AI quality. They will also participate in architectural discussions, provide technical guidance, and mentor junior engineers.Responsibilities:

• Design, develop, and deliver a cloud-based data foundation system and AI agent platform.
• Collaborate with cross-functional teams.
• Participate in architectural discussions.
• Mentor and provide technical leadership to junior engineers.
• Stay up-to-date with industry trends.

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in cloud service backend development.
• Strong development experience in Java, Python, C++, C#, or similar OO languages.
• 5+ years of experience in data-intensive service.
• Prior experience with data platforms and/or AI services is highly desirable.
• Experience in data science is a plus.