Health Coach, South Africa (AU Support)

Job Description

Eucalyptus, an Australian digital healthcare company, is seeking a Health Coach to join their expanding team in South Africa. This role involves working remotely and collaborating with the Australian team to support patients, with initial hours requiring overlap with Australian time zones. The Health Coach will help shape clinical guidance on diet and nutrition, provide 1:1 and group coaching, and address patient queries. Responsibilities:

• Providing 1:1 and group coaching and advice (with a focus on obesity management)
• Directing patient queries and feedback to the relevant internal channel
• Working in a cross functional and multidisciplinary team to triage, respond and escalate communications from patients to relevant teams to minimise patient safety risks
• Surfacing patient insights to the wider business

Requirements:

• Registered Dietitian (registered with HCPSA: Health Professions Council of SA)
• 1-3 years of dietitian-led coaching services and completion of relevant ongoing CPD requirements
• Naturally empathetic, reliable, caring, with strong problem-solving skills
• Extremely organised, independent and can work well in a team
• Excellent communication skills
• Confident using technology and excited by fast-paced change and creative problem solving
• Experience with behaviour change techniques aimed at helping patients achieve weight loss goals
• Obsessive about patient experience and thrive on understanding a patient’s problems and finding the best solution

Eucalyptus offers:

• 21 days paid leave per year
• 3 weeks of Work From Anywhere (WFA) per year
• Fully remote working
• Monthly Professional Development
• 6-month AOSIS CPD membership
• Welcome merch pack
• Apple MacBook after probation
• R400 monthly wellness budget