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Job Description
The Senior Deal Desk Analyst role at GHX involves managing deals, advising on deal scope, and coordinating system entry. The analyst will also coordinate cross-functionally on complex terms, ensure accurate system entry, and align teams throughout the sales cycle. This role serves as the primary point of contact for sales teams, focusing on building relationships and providing training.
Role Responsibilities:
  • Act as a subject matter expert on deal structuring, processes, and policies.
  • Analyze account, asset, and contract data.
  • Manage request for quote support and quote queue review/approval processes.
  • Influence deals by partnering with sales to advise on optimal deal structure.
  • Support the construction of customer-ready quotes.
  • Ensure all non-standard commercial terms are reviewed, approved, and properly documented.
  • Provide downstream commercial teams with content and clarification on complex deal structures.
  • Build tools and resources to improve sales efficiency.
  • Help create/update training materials and deliver sales training.
  • Identify opportunities for process improvement.
  • Assist with CPQ process enhancements and process documentation.
  • Attend and participate in sales QBRs, forecast calls, and assigned regional meetings.
  • Participate in RFP preparation.
  • Serve as a primary backup to the Senior Manager, Revenue Operations.
Role Requirements:
  • Bachelor’s degree in business, accounting, operations, or related field.
  • 6+ years’ experience in a Deal Desk, Quoting, Sales or Revenue Operations role.
  • Proficiency in understanding deal structure of complex SaaS deals.
  • Experience using Conga CPQ (Apttus) and Salesforce (CRM).
  • Comfortable operating under pressure/with a sense of urgency.
  • Excellent written and verbal communication skills.
  • Strong problem-solving mentality.
  • Proven track record of operating in a high-growth business.
  • Agile and adaptable to changes in pricing strategy.
  • Working knowledge of commercial processes.
  • Strong analytical and problem-solving skills.
  • Excellent time management and organization skills.
  • Active listener and comfortable engaging in challenging conversations.
  • Self-starter with a can-do attitude.
GHX offers:
  • Health, vision, and dental insurance.
  • Accident and life insurance.
  • 401k matching.
  • Paid-time off.
  • Education reimbursement.
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