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Customer Experience Executive

Customer Experience Executive at Teads in Taipei, campaign management.
Outbrain
On-Site
Taiwan
Undisclosed salary
Job Description

Teads is seeking a Customer Experience Executive in Taipei to manage advertising campaigns. The role involves being a crucial link between clients and internal teams, ensuring the smooth setup, execution, and optimization of campaigns across self-serve and managed service models. The Customer Experience Executive will proactively guide clients, enhance campaign success, and drive revenue opportunities.

Role Involves:

  • Self-Serve campaigns management
  • Managed Service campaign management
  • Campaign set-up
  • Pacing and delivery
  • Incremental revenue generation
  • Post campaign analysis

Requirements:

  • 1+ years of relevant work experience in digital media
  • Vast digital media industry knowledge
  • Exceptional time management skills
  • Ability to meet ambitious goals
  • Comfort engaging with strategic clients
  • Proficiency in tactical systems and processes
  • Fluent in Mandarin and business-level English

Teads offers:

  • A collaborative and forward-thinking environment
  • Support, tools, and development opportunities
  • Dynamic, diverse, and global company culture
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Outbrain

Teads is an omnichannel outcomes platform operating on the open internet. It focuses on driving full-funnel results for marketers across premium media by connecting quality media, creative, and addressability through AI technology. The company partners with numerous publishers and advertisers globally. Headquartered in New York, Teads has a global presence with a large team spread across various countries. The company emphasizes a collaborative and inclusive work environment.

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