Job Description
The Operations Supervisor at Nabis is responsible for overseeing productivity and ensuring smooth daily operations in Los Angeles. This role involves monitoring team performance, analyzing effectiveness, assigning work, and coaching efficiency and quality. The ideal candidate is a natural leader with excellent communication skills and the ability to leverage data in decision-making.
About Nabis:
Nabis is the #1 Licensed Cannabis Wholesale Platform, supplying hundreds of brands to retailers across California, New York, and Nevada. Nabis is backed by Y Combinator and a celebrity roster of tech luminaries and celebrities.
Role Involves:
- Leading hourly team members to achieve daily operational and delivery goals.
- Proactively seeking solutions to capacity-related bottlenecks and quality deficiencies.
- Supporting operational tasks on an "as needed" basis.
- Communicating with brand partners regarding scheduling and delivery windows.
- Producing detailed, high-quality reporting of actual daily performance vs. goals.
- Providing excellent internal and external customer service.
- Assisting in improving policies through routine communication.
- Overseeing on-road activity, troubleshooting driver barriers, and providing sustainable solutions.
- Staying up-to-date on industry trends and regulatory changes.
Requirements:
- Must be 21 years or older.
- Must be able to work 3 AM - 11 AM Monday - Friday
- Cannabis experience: 2+ years of experience
- Customer Service: 2+ years experience
- Last-mile distribution and logistics: 2+ years experience
- Associate degree OR 2 years relevant work experience
- Outstanding communication and people skills
- Knowledge of manual and systematic warehouse movement
- Ability to lift 50 lbs., bend, stretch, and twist
- Ability to pass pre-employment background check
- Monday - Friday on-site work availability
- Ability to work occasional weekend shifts
- Clean driving record
Nabis Offers:
- Competitive pay at $25 / hour, paid weekly.
- Medical/Dental/Vision is offered to all full-time employees.
- A fun and energetic culture.