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Job Description

OKX is seeking a Principal/Senior Product Manager to enhance its compliance systems, focusing on the institutional onboarding experience. This role involves leading the development of a secure and scalable onboarding workflow tailored to the needs of business and enterprise customers.

The Product Manager will collaborate with cross-functional teams to balance user experience, operational scalability, and regulatory readiness. The ideal candidate will possess strong Product Management skills, excellent problem-solving abilities, and user empathy.

What this role involves:

  • Owning the product strategy and roadmap for institutional clients, including document collection, entity verification, and account activation.
  • Identifying friction points in the customer journey and creating user-friendly experiences.
  • Collaborating with Compliance, operations, and business teams to translate requirements into product solutions.
  • Using data and experimentation to make informed product decisions.
  • Simplifying complex processes through product design and automation.
  • Driving alignment across stakeholders, balancing user experience, business needs, and regulatory obligations.
  • Designing product solutions that are audit-ready and adaptable to evolving regulatory standards.

Requirements:

  • 5+ years of product management experience, ideally with exposure to B2B, fintech, or enterprise platforms.
  • Experience building onboarding, identity verification, or enterprise account experiences.
  • Strong product intuition with a user-first mindset.
  • Strong analytical skills and data-driven mindset.
  • Experience working with regulatory/risk requirements.
  • Strong systems thinker who can simplify complex workflows.
  • Proven ability to work across technical, compliance, business, and operational teams.
  • Excellent communication and collaboration skills.

What this role offers:

  • Competitive total compensation
  • Comprehensive insurance coverage for employees and their dependants
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OKX

OKX is a leading crypto exchange and developer of the OKX Wallet, providing access to crypto trading and decentralized applications. It serves millions of users and hundreds of institutions, emphasizing security and reliability underscored by its Proof of Reserves. With a global presence, OKX operates on core principles of prioritizing collective success, ethical conduct, and efficient execution. The company fosters a diverse and rewarding environment for its employees. OKX is committed to reshaping the future through crypto, contributing to individual freedom.

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