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Job Description
Grafana Labs is seeking a Senior Solutions Engineer to join their team. This role involves serving as a customer-facing product expert, enabling Grafana Labs' growth by educating potential and existing customers. The Senior Solutions Engineer will partner with the Sales team to articulate the value proposition of Grafana, own the technical engagement with customers, and deliver product presentations. They will also communicate customer feedback to internal teams and contribute to enablement materials.
Role involves:
- Partnering with the Sales team to articulate the Grafana value proposition.
- Owning the technical engagement with customers.
- Delivering product and technical presentations.
- Communicating with customers and internal teams.
- Driving product conversations based on customer needs.
- Enhancing documentation and creating enablement material.
Requirements:
- 5+ years of technical pre-sales experience.
- Experience with Open Source technologies or in the Metrics/Monitoring space.
- Strong written and oral communication skills.
- Ability to solve technical challenges and bring creative solutions.
- Technical mindset and a desire to grow technically.
- Residency in the Northeast region of the US.
Role offers:
- Equity
- Bonus (if applicable)
Grafana Labs
Grafana Labs is the company behind Grafana, an open source visualization tool used by millions globally. It empowers users to monitor diverse systems, from beehives to climate change. The company offers the Grafana LGTM Stack, featuring scalable metrics, logs, and traces, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack. Grafana Labs supports thousands of companies in managing their observability strategies, providing tools for data visualization and analysis.
All Jobs at Grafana Labs (83)