Account Manager, Canada

Job Description

Dr. Squatch is seeking an Account Manager to support its growing Canadian Retail Business. The Account Manager will manage customer needs for National and Regional Grocery, Natural and Whitespace Canadian retailers, collaborating with a network of brokers to achieve growth targets. The role involves cross-functional work with Operations, Product, and Marketing teams and reports to the Lead of Retail for Canada. The position is based in or near Toronto, Ontario, Canada.Responsibilities:

• Develop and maintain strong relationships with key retailer partners, wholesalers, and distributors.
• Negotiate contracts, terms, shopper marketing, and promotional opportunities.
• Manage broker teams through strong leadership, communication, and feedback.
• Collaborate with the Canada Retail Sales to develop tactical plans.
• Present business reviews internally.
• Own P&L for grocery, natural and whitespace accounts.
• Own the development and presentation of sales line reviews.
• Manage gap closing initiatives with retail and broker partners.
• Collaborate with cross-functional Dr. Squatch product, operations, and marketing teams.
• Own forecasting/actualization of spend, sell-in, and sell-out for all managed retailers.
• Provide key inputs for account-specific demand planning.

Requirements:

• 5-8 years of Sales, Business Development, or Account Management background in CPG.
• Prior category experience in personal care or wellness selling Natural Products into traditional Retail.
• Proven selling and negotiation skills.
• Strong relationships or prior experience working with tier 1 Grocery, Drug, Mass, and Natural retailers in Canada or the UK.
• Proven success in achieving aggressive sales goals.
• Prior experience managing multiple brokers or direct reports.
• Deep understanding of the Canadian retail landscape.
• Ability to travel when necessary.
• Organizational skills and ability to prioritize and manage multiple initiatives.
• Excellent communication and selling skills.
• Experience working in the consumer products industry in mass and/or grocery channels in Canada is highly preferred.
• A solid understanding of Syndicated retail data and Customer POS data.
• Ability to bring insight to action.

Dr. Squatch offers:

• Competitive salary.
• Growth-focused & collaborative team environment.
• Medical, dental, vision.
• 401k with Squatch match.
• PTO.
• Healthy snacks, frequent company events, and free products!