Renewals Specialist

Job Description

A Renewals Specialist is needed to join the Commercial team at a company located in Belgrano, CABA. The Renewals Specialist will manage the negotiation and execution of client renewals, ensuring business continuity and revenue retention. They will work with clients across the globe and collaborate with internal teams to identify growth opportunities.

Responsibilities:

• Analyze and understand each client’s situation prior to their renewal date.
• Lead and manage the negotiation of annual license renewals.
• Identify the best contact strategy for each client, building strong and long-lasting relationships.
• Collaborate with Customer Success and Sales teams to detect and support potential upgrade opportunities.
• Provide support to clients when needed, ensuring a positive experience throughout the renewal process.

Requirements:

• Highly organized and analytical.
• Solid experience in client-facing roles such as Renewals, Sales/Revenue Operations, or Customer Success.
• Communicate clearly and confidently, and have a commercial mindset.
• Fluent in English (bilingual level required).
• Experience using CRM tools (preferably HubSpot).

The role offers:

• Career development opportunities
• English lessons
• In-house and external technical training
• Extended PTO and paternity leave
• Premium private health insurance
• Remote work reimbursement
• Fixed bonus for gastronomy-related purchases