Job Description
Convera is seeking a Portfolio Sales Manager to engage with customers, drive revenue, and foster growth within the existing portfolio. This role requires a proactive individual with strong sales and account management skills, preferably within the financial services sector. The Portfolio Sales Manager will play a crucial role in nurturing client relationships, identifying opportunities for upselling and cross-selling, and promoting a self-service model through Convera's platform.
Responsibilities: - Achieving revenue targets through retention and sales.
- Executing outbound engagement using data to identify opportunities.
- Onboarding and nurturing new clients.
- Promoting a self-service model to clients.
- Managing a portfolio of clients to ensure retention and satisfaction.
- Utilizing data analytics to target cross/upsell opportunities.
- Conducting regular account reviews.
- Working with marketing to develop retention campaigns.
- Implementing regional business plans.
- Maintaining detailed records in the CRM system.
- Supporting middle office teams with customer queries.
- Acquiring additional customers using marketing leads.
- Delivering product demonstrations.
- Following up with leads and managing customer inquiries.
- Leveraging customer referrals for new business.
- Completing product and process training.
- Staying updated on product offerings and industry trends.
- Tracking key performance indicators (KPIs).
Requirements: - 2+ years of B2B sales and account management experience.
- Strong communication and interpersonal skills.
- Goal-oriented with a track record of meeting sales targets.
- Ability to work independently and as part of a team.
- Experience with CRM systems (Salesforce, Gong, HighSpot, etc.).
- Tech-savvy with a passion for leveraging digital tools.
- Experience in payments industry or financial services/fintech is beneficial.
Convera offers: - Market competitive monthly gross salary and generous commission structure
- Private medical insurance
- Dental cover
- Workplace nursery scheme
- Season ticket loan and Cycle2Work allowance
- Hybrid working approach
- Employee assistance program
- Paid volunteering opportunities (5 days per year)