Relationship Manager

Job Description

Mentimeter is seeking a Relationship Manager to drive revenue growth within the education segment in APAC. This role involves expanding existing customer relationships, focusing on renewals and up-sales, and serving as a trusted advisor. The Relationship Manager will play a critical role in supporting Mentimeter's business development within the education sector.Responsibilities include:

• Full commercial ownership of Education accounts
• Building long-term, strategic relationships with customers in APAC
• Driving revenue growth through pipeline management
• Managing renewals and preventing churn
• Assessing business opportunities using data
• Developing a scalable customer expansion strategy
• Collaborating with Customer Success Managers and other sales roles
• Serving as the voice of the customer to marketing and product teams

Requirements:

• 1-2+ years of experience in customer success, relationship management, or account management
• Ability to assess business opportunities and use data for decision-making
• Passion for building long-term relationships and driving commercial initiatives
• Knowledge of software contract terms and conditions
• Strong negotiation, pipeline, and forecasting skills
• Ability to manage multiple customers simultaneously
• Professional-level English proficiency
• Permitted to work permanently in Australia

Mentimeter offers:

• A diverse and inclusive work environment
• Continuous professional development
• Career opportunities in a growing company
• A healthy work-life balance
• Competitive compensation and benefits package