Principal DevOps Engineer

Job Description

Markforged, a company reinventing the manufacturing industry, is seeking a Principal DevOps Engineer to significantly impact infrastructure innovation. The role involves scaling the growth of Markforged's software product capabilities in IoT and Cloud. The engineer will collaborate with best-in-class engineers across various disciplines.

The Principal DevOps Engineer will build cloud infrastructure automation, iterate CI/CD pipelines, improve infrastructure observability, and incident response procedures, and support software engineers. They will write robust infrastructure code and operate customer-facing web applications and IoT-cloud services with high uptime requirements.

Responsibilities:

• Design and develop tools for automating provisioning, configuring, and deployment of web applications and services
• Lead improving the infrastructure to ensure high availability and performance of software components are upheld
• Maintain scalable logging and monitoring infrastructure for deployed services
• Work with peer software engineers to design resilient, scalable, and robust cloud and IoT services
• Continually evaluate the security of our systems and applications, with an emphasis on data security
• Collaborate with software engineers to figure out tool requirements, then drive the implementation, documentation, maintenance, and improvement of these tools
• Tackle problems and resolve active production issues
• Participate in an on-call rotation
• Learn, extend, and maintain our build, deploy, config, metrics, and alerting systems

Requirements:

• 8+ years of operations engineering experience supporting global 24x7x365 web applications and cloud services
• Excellent command of at least one programming/scripting language (Ex: Bash, Python, Go)
• A strong desire to minimize the operational overhead of systems, large and small
• Expertise with AWS (EC2, VPC, S3, RDS, ElastiCache, IAM, KMS)
• Expertise at solving infrastructure problems in complex customer-facing enterprise systems
• Experience supporting CI/CD platforms and related software development tools
• Experience with how enterprise IT organizations manage firewalls, proxies, and TLS certificates
• Working knowledge of Postgres and Redis
• Hands-on experience with Linux, security, and networking fundamentals
• Experience working in agile methodology
• Strong interpersonal and communication skills
• Bachelor’s degree in Computer Science, or equivalent professional experience
• Verbal/Written English Communication is required

Benefits and Perks:

• Competitive compensation package
• Medical, dental, and vision insurance
• 401(k)
• Parental leave
• Commuter benefits
• Open PTO policy
• Casual dress code
• Fully stocked kitchen
• Bike storage
• Free parking
• Weekly catered lunches
• Fitness perks
• Unlimited access to 3D printers