Job Description
Notion is seeking a Renewals Manager, EMEA to join their Sales organization in Dublin, Ireland. This role is a founding member of the Relationship Management Team and will be the first point of contact for customer needs, focusing on retaining existing paid footprint and ensuring long-term success with decision-makers. The Renewals Manager will work closely with cross-functional partners to forecast revenue, identify at-risk accounts, and develop retention strategies.
What this role involves:
- Being the first point of contact for customer needs.
- Forecasting a healthy and predictable revenue business.
- Working with the product team to inform future development.
- Collaborating with the CSM team to mitigate risks and ensure customer satisfaction.
Requirements:
- 1-3 years of experience in account management/renewal management.
- Ability to think systematically and operationally.
- Proven track record of meeting or exceeding renewal targets.
- Strong negotiation, presentation, and closing skills.
- Ability to build strong relationships with customers and internal stakeholders.
- Excellent analytical and problem-solving skills.
What Notion offers:
- Opportunity to shape the Relationship Management Team.
- Chance to meaningfully shape the future product.
- Opportunity to elevate skills by tackling impactful challenges.
- Cross-functional partnership opportunities.