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Technical Support - Issuing Specialist

Technical Support - Issuing Specialist at Adyen in Amsterdam.
Adyen
Hybrid
On-Site
Netherlands
Undisclosed salary
Job Description
Adyen is seeking a Technical Support - Issuing Specialist to join their team in Amsterdam. Adyen is a financial technology platform that provides payments, data, and financial products in a single solution for global companies. This role is crucial for supporting merchants through the entire lifecycle of Adyen's Issuing features. The ideal candidate will be an expert in Adyen Issuing, its APIs, and card-lifecycle workflows. They will also be adept at advising merchants on best practices and troubleshooting technical challenges.

Role involves:
  • Becoming a subject-matter expert on Adyen Issuing, its APIs, and card-lifecycle workflows.
  • Supporting merchants through integration, expansion, and operational success.
  • Serving as an internal advocate for Issuing product improvements.
  • Advising merchants on best practices for implementing Adyen’s Issuing solution.

Requirements:
  • Industry experience in card issuing.
  • Familiarity with card issuance workflows, authorization processes, and compliance with card scheme regulations.
  • Strong written and verbal communication skills in English.
  • Affinity with API troubleshooting, Postman, internet technologies and knowledge of technical processes (think HTML / JavaScript  / Scripting).
  • Innovative with strong problem-solving capabilities.
  • Self-driven, flexible, and able to maintain high productivity with minimal supervision.
  • Experience dealing with ambiguity and making quick, informed decisions under pressure.

Adyen offers:
  • An environment with opportunities for people to succeed.
  • A culture and support to ensure employees own their careers.
  • Innovative and ethical solutions that help businesses achieve their ambitions faster.
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Adyen

Adyen is a financial technology platform that provides a single solution for payments, data, and financial products, serving global customers like Meta, Uber, and H&M. The company is engineered for ambition, fostering an environment where employees can succeed and own their careers. Adyen tackles technical challenges at scale, delivering innovative and ethical solutions to help businesses achieve their ambitions faster. They focus on creating opportunities and support for their teams to excel.

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