Human Resources Operations Specialist

Job Description

DRW, a diversified trading firm, is seeking a Human Resources Operations Specialist to support day-to-day HR operations globally and deliver an excellent employee experience. This role is a key point of contact for employees and partners closely with HR Centers of Excellence (COEs) to resolve HR-related inquiries. The HR Operations Specialist will handle core HR administrative tasks and assist with processes related to benefits, compensation, leaves of absence, employee data changes, and offboarding.DRW is looking for someone who operates with respect, curiosity, and open minds, and who shares their belief that it’s not just what they do that matters–it's how they do it.What this role involves:

• Serving as the first point of contact for employee HR inquiries.
• Assisting with employee onboarding.
• Supporting and coordinating HR lifecycle activities.
• Assisting in presenting new hire orientation sessions.
• Assisting in managing the administration of leaves of absence (LOA).
• Administering health and welfare plans.
• Processing employee data changes and maintaining accurate records in the HR systems.
• Partnering with COEs to support cross-functional HR processes and initiatives.
• Providing administrative support on HR processes.
• Managing offboarding logistics.
• Supporting ad hoc HR projects and process improvement efforts.
• Maintaining confidentiality and ensuring compliance with all applicable employment laws and internal policies.

Requirements:

• 2+ years of experience in HR operations, HR administration, or generalist-level support.
• BA/BS Degree.
• Advanced MS Excel skills required.
• Strong understanding of core HR processes, policies, and compliance requirements.
• Excellent communication skills and a customer-service mindset.
• Experience with HR systems (e.g., Workday).
• Highly organized with strong attention to detail.
• Comfortable working with confidential data.
• Experience supporting benefits and/or leave of absence administration.
• Prior experience supporting HR inquiries across multiple locations, business units and jurisdictions.
• Willingness to collaborate and assist whenever, wherever needed.

What DRW offers:

• A comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance.
• 401k (with discretionary employer match).
• Short and long-term disability.
• Life and AD&D insurance.
• Health savings accounts, and flexible spending accounts.