Nothing is seeking a dynamic Store Manager to lead its retail team at the flagship store in Soho, London. This role involves overseeing daily operations, driving sales, and ensuring top-tier customer experience aligned with the Nothing brand. The Store Manager will play a crucial role in maintaining the brand's image and fostering a positive shopping environment.
Responsibilities:
Lead, motivate, and develop a team to deliver outstanding customer service and be ambassadors for the Nothing brand.
Set and achieve sales targets, optimise product displays, and implement strategies to drive sales growth.
Plan and execute launch activations from limited drops to cultural moments to drive launch hype and sales.
Ensure an exceptional and personalised shopping experience while resolving customer concerns.
Oversee store opening/closing, inventory management, stock ordering, and store maintenance.
Manage work schedules, provide regular sales reports, inventory reports and manage the store P&L.
Requirements:
3+ years of retail management experience (tech or premium brands preferred).
Strong leadership and team management skills, with a proven ability to motivate and develop staff.
Excellent customer service skills with a passion for creating memorable experiences.
Ability to drive sales, set targets, and analyze performance metrics.
Strong communication skills, both written and verbal.
Comfort with retail management systems, inventory software, and point-of-sale systems.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Willingness to work weekends, evenings, and holidays as needed.
Nothing is a London-based technology company focused on creating an alternative ecosystem of consumer tech products designed for young, creative individuals. The company emphasizes innovative design, user interface, and sustainability, developing products in collaboration with its community. Nothing has released several audio products, smartphones and smart wearables under the Nothing and CMF by Nothing brands, achieving significant sales and revenue. The company's mission is to bring excitement back to the tech industry through thoughtfully designed and engaging products.