Client Account Manager, Mid-Market (Services)

Job Description

Reddit is seeking a Client Account Manager to join their Mid-Market Sales team in San Francisco. This role requires in-person work from the SF office 1-2 days per week. The Client Account Manager will collaborate with Client Partners to help agencies and advertisers achieve their marketing objectives on the Reddit platform.Responsibilities:

• Collaborate with Client Partners to meet client marketing goals.
• Manage and deepen relationships with advertising partners.
• Lead and execute campaign launches, providing optimization recommendations.
• Act as the primary point of contact for internal account operations.
• Educate brands and media agencies on Reddit's value proposition.
• Consult clients on awareness and direct response objectives.
• Collaborate with Ad Ops to ensure effective campaign delivery.
• Analyze campaign performance data and develop KPI-driven recommendations.
• Identify and pitch upsell opportunities to clients.
• Represent client needs to cross-functional stakeholders.
• Shape Reddit’s native ads product roadmap.
• Identify areas of improvement and drive solutions.
• Mentor and train other team members.

Requirements:

• 4-7 years of experience in advertising sales and account management.
• Strong understanding of customer marketing funnel and traditional marketing ecosystem.
• Proficient at upselling with a proven track record of growing client spend.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners.
• Experience cultivating strong relationships with external partners.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced and unstructured work environment.
• High attention to detail.
• Proficiency in Excel preferred.
• BA / BS degree or equivalent work experience.

Reddit offers:

• Equity in the form of restricted stock units.
• Commission.
• Medical, dental, and vision insurance.
• 401(k) program with employer match.
• Generous time off for vacation.
• Parental leave.