Mohs Scheduler/ Patient Service Representative - North Andover, MA

Job Description

A medical facility is seeking a Mohs Scheduler/Patient Service Representative in North Andover, MA. This role is pivotal in supporting Mohs Surgeons through administrative tasks related to patient scheduling, communication, and follow-up care. The position requires a detail-oriented professional with strong organizational and communication skills to ensure seamless patient care coordination.Responsibilities include:

• Conducting post-operative follow-up calls to assess patient recovery.
• Coordinating and confirming surgical appointments.
• Organizing and maintaining surgical paper charts.
• Preparing documentation for surgical phone consultations.
• Monitoring patients on anticoagulants.
• Managing tasks within the Electronic Medical Assistant (EMA) system.
• Serving as a liaison for intra-team communications.
• Communicating with plastic surgeons regarding patient scheduling.
• Maintaining the Pathology Log and culture logs.
• Responding to voicemail messages for the Mohs department.

Requirements:

• High school diploma or equivalent (some college preferred).
• Minimum of one year of administrative experience in a medical setting.
• Proficiency in Microsoft Office applications.
• Familiarity with Electronic Medical Records (EMR) systems, particularly EMA.

This role offers:

• Opportunity to work in a dynamic healthcare environment.
• Chance to contribute to patient care and operational excellence.