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Job Description
Interactive Brokers is seeking a Network Operations Engineer to play a key role in the operation of the production network infrastructure and its supporting ecosystem. The candidate will perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centers and offices across the globe. They will coordinate complex troubleshooting efforts with other IT teams and have the opportunity to progress beyond understanding purely networking concepts. The engineer will prepare and roll out basic changes on classic network equipment, firewalls, load balancers, and WiFi infrastructure using various tools, including Ansible and the CLI. They will also support design engineers with major project-related deployments and manage the network infrastructure lifecycle by fine-tuning and enriching monitoring systems, rolling out periodical and critical upgrades, creating performance reviews, and proposing improvements, as well as maintaining accurate documentation.
Role Involves:
- Operating production network infrastructure.
- Performing investigations and resolving incidents.
- Coordinating troubleshooting efforts.
- Preparing and rolling out changes on network equipment.
- Supporting design engineers with deployments.
- Managing network infrastructure lifecycle.
Requirements:
- 5+ years of experience as a network operation engineer.
- CCNA, ideally CCNP, level qualification or equivalent experience.
- Excellent analytical and problem-solving capabilities.
- Experience working in data centers.
- Strong communication and interpersonal skills.
- Hands-on experience with Arista and Cisco advanced routing and switching technologies, BGP and IGP routing protocols, policy-based routing, multicast, gateway redundancy protocols, WAN/LAN/WLAN topologies, VPC, NAT, network tunneling technologies, traffic shaping and QoS, monitoring systems, SNMP, and incident handling.
- ITIL version 3 or 4 Foundation certification.
Role Offers:
- Competitive salary package.
- Performance-based annual bonus (cash and stocks).
- Hybrid working model (3 days office/week).
- Group Medical & Life Insurance.
- Modern offices with free amenities & fully stocked cafeterias.
- Monthly food card & company-paid snacks.
- Hardship/shift allowance with company-provided pickup & drop facility.
- Attractive employee referral bonus.
- Frequent company-sponsored team-building events and outings.
