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Job Description
The Social Hub is seeking a Meeting & Events Coordinator for their new location in Glasgow, UK. This role involves driving commercial results, coordinating meeting and event bookings, and delivering exceptional guest experiences. The ideal candidate will be responsible for selling meeting rooms, hotel rooms, and restaurant services, ensuring repeat business through excellent customer service.
The role involves:
  • Handling inquiries and bookings via phone, email, and third parties.
  • Developing customer accounts to increase business in all revenue streams.
  • Preparing and updating correspondence and meeting & event function sheets.
  • Hosting meetings with the banqueting department and stakeholders.
  • Maintaining a follow-up system to secure repeat business.
  • Assisting with invoicing and payments.
  • Compiling statistics and reports for management teams.
  • Supporting the creation and rollout of the local commercial strategy.
Requirements:
  • 1-2 years of relevant work experience (hospitality is a plus).
  • Fluency in English with excellent communication skills.
  • Living in the Glasgow area or willing to relocate.
  • Positive, can-do attitude and team-oriented.
  • Highly organized with attention to detail.
  • Strong problem-solving skills and a hands-on mentality.
  • Sales-driven and commercially savvy.
  • Guest and service-oriented.
The Social Hub offers:
  • Opportunity to work at a dynamic, multi-national company.
  • Chance to learn and grow with potential for future growth.
  • Awesome discounts in all European properties for you, friends, and family.
  • A wonderful workplace with events and fun colleagues.
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