Key Account Manager

Job Description

Marqeta is seeking a Key Account Manager to manage strategic accounts, focusing on relationship-building and revenue growth. The Key Account Manager will address customer needs through insightful solutions and data-driven strategies. The candidate will collaborate with cross-functional teams to provide exceptional client service and uncover revenue-generating opportunities.This role involves:

• Maintaining and growing revenue by identifying new upsell and cross-sell opportunities.
• Collaborating with AE partners to drive customer growth and retention strategies.
• Ensuring partnerships and programs run smoothly.
• Serving as a trusted leader for customers, helping them navigate the payments landscape.
• Creating monthly customer-centric content.
• Identifying opportunities to drive business and process improvements.
• Developing and delivering high-impact presentation materials.
• Performing in-depth analysis to identify trends for key customers.

Marqeta requires:

• A minimum of 12 years of related experience with a Bachelor’s degree.
• Strong organizational skills.
• Self-starter attitude.
• Curiosity and a passion for learning.
• Strategic connector abilities.
• FinTech fascination.
• Strong skills in Microsoft Excel and Google Sheets.

Marqeta offers:

• Multiple health insurance options.
• Flexible time off.
• Retirement savings program with company contribution.
• Equity in a publicly-traded company and an Employee Stock Purchase Program.
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave.
• Free therapy sessions, financial and professional coaching, and legal advice.
• Monthly stipend to support remote work.
• Annual “development dollars” for growth and development.