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Job Description
Lush is seeking an Assistant Manager for their Bridge Street location in Huntsville, Alabama. This role involves supporting the Shop Manager in all business areas, ensuring a strong customer experience, staff experience, and operational excellence, and exceeding sales goals. The Assistant Manager embodies Lush’s Leadership Practices: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.
Responsibilities include:
- Collaborating with the team to exceed daily sales goals and ensure an inclusive customer experience.
- Educating customers and staff on brand values.
- Increasing product knowledge and making informed recommendations.
- Demonstrating business acumen and understanding of metrics and budgets.
- Supporting team on the sales floor, problem-solving, and motivating them.
- Supporting staff engagement, retention, performance, and DEIB practices.
- Ensuring compliance with company standards for operations.
- Managing stock and inventory.
- Maintaining visual and merchandising standards.
- Ensuring proper scheduling and time attendance practices.
Requirements:
- 1-3 years of managing or supervising in a retail environment.
- Excellent listening and communication skills.
- Excellent analytical, critical thinking, and troubleshooting skills.
- Excellent organization and time management skills.
- Strong customer service, supervisory, and sales skills.
- Knowledge and interest in skincare, natural beauty, and ethical business.
- Ability to work flexible hours.
Lush offers:
- A fun and funky store atmosphere.
- A 50% discount on all products.
- An unconventional retail structure to support entrepreneurial spirit.
- Opportunities for growth.
