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Job Description
KnowBe4 is seeking a Leader - Technical Program Management to translate the company's strategic product vision into detailed technical user stories. This role involves leading a team of Technical Program Managers, driving continuous improvement, and overseeing the successful execution of complex initiatives. The ideal candidate will bridge the gap between Engineering and Product organizations, ensuring clear communication and efficient workflow.
Responsibilities:
- Lead a high-performing team of Technical Program Managers.
- Drive continuous improvement of the technical program management practice.
- Oversee the successful execution of complex, multi-team initiatives.
- Facilitate refinement discussions to drive out needed functional requirement details.
- Write User Stories based on high-level strategic initiatives.
- Set up policies & procedures for Technical Program Management.
- Build and expand a valuable team.
- Lead by example being a TPM on one of the teams.
Requirements:
- BS or equivalent plus 3 years experience as a Technical Program Manager, Software Developer or Software Tester
- A strong blend of project management, business analysis and technical experience
- Excellent technical knowledge of current web technologies building commercial enterprise software applications
- Excellent verbal & written communication skills
- Experience with AWS & CI/CD environments
- Experience with JIRA
- Experience with UX/Prototyping tools, for instance LucidChart, Figma
- Experience with relational databases, MySQL or equivalent
- Experience working in agile environments
- FrontEnd web standards: CSS3, HTML 5
- Minimum 5 years hands-on technical experience in an IT related industry
KnowBe4 offers:
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
- Relaxed dress code
