Job Description
Groupon is seeking an AI Implementation Engineer to build, customize, and integrate AI solutions across its sales technology stack. This role sits within the Supply Organisation, reporting to the Head of Sales Efficiency and AI Transformation. The engineer will focus on developing AI capabilities that enhance the sales funnel, from lead generation to customer success.
Responsibilities: - Design and develop custom AI solutions tailored to sales processes.
- Integrate third-party AI platforms with the existing sales technology stack.
- Build data pipelines to feed sales information into AI systems.
- Create and optimize machine learning models for sales forecasting and lead scoring.
- Develop natural language processing tools for conversation analysis and email automation.
- Implement and customize generative AI solutions for content creation.
- Maintain, monitor, and continuously improve AI implementations.
- Collaborate with data engineering and DevOps teams.
Requirements: - Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 3+ years of software development experience with AI/ML implementation projects.
- Programming skills in low-code platforms (Mendix or similar) and N8N.
- Experience developing and deploying machine learning models in production.
- Familiarity with natural language processing techniques and generative AI frameworks.
- Knowledge of API integration, microservices architecture, and cloud deployment.
- Understanding of data structures, algorithms, and software design patterns.
- Experience with Git, CI/CD pipelines, and the software development lifecycle.
What This Role Offers: - Custom machine learning models for lead scoring and sales opportunity prediction.
- Automated natural language processing systems for call and email analysis.
- Intelligent chatbots and virtual assistants to support sales representatives.
- Real-time recommendation engines for next-best-action during sales interactions.
- Automated content generation systems for personalized outreach.
- Custom dashboards and visualization tools for AI-generated insights.
Groupon is committed to building smarter, faster, and more innovative ways of working, with AI playing a key role.