Global Supply Chain Operations Associate

Job Description

Alarm.com is seeking a Global Supply Chain Operations Associate to contribute to the day-to-day operations of their growing international business. This role supports order processing and fulfillment, distribution center collaboration, and various aspects of inventory planning. The ideal candidate will have solid organizational skills, attention to detail, and strong communication skills.

The Global Supply Chain Operations Associate will work cross-functionally and occasionally outside of standard business hours to support the organization.

Responsibilities:

• Work closely with international and domestic distribution centers to ensure hardware order fulfillment.
• Contribute to day-to-day customer purchase order entry and processing.
• Analyze supply and demand for specific product category(ies) supported by our international distribution centers, balancing necessary levels of inventory with holding costs.
• Work with overseas suppliers on production plans, product portfolio, pricing, etc.
• Work with internal and external stakeholders on new product launches, country specific requirements, and product transitions.
• Facilitate cross-functional meetings and communications, including but not limited to Sales, Marketing, Customer Service, Legal, and Engineering.
• Investigate quality issues, customer complaints, and compliance needs as necessary.
• Implement continuous improvement ideas to create a more efficient and effective workplace.

Requirements:

• Ability and willingness to work outside of standard business hours due to relationships with overseas partners
• BS/BA in Supply Chain, Business Administration, or equivalent experience
• 1-3 years of experience in supply chain or similar role
• Working knowledge of MS Office, experience with MicroStrategy a plus
• Problem-solving aptitude
• Excellent communication skills
• Ability to influence leaders and colleagues on business decisions
• Team player with a positive attitude and high degree of flexibility

Alarm.com offers:

• Competitive pay and benefits inclusive of subsidized medical plan options
• An HSA with generous company contribution
• A 401(k) with employer match
• Paid holidays, wellness time, and vacation increasing with tenure
• Paid maternity and bonding leave
• Company-paid disability and life insurance
• FSAs, well-being resources and activities, and a casual dress work environment