Senior Analyst - Content Operations

Job Description

Razorpay is seeking a highly organized and detail-oriented Content Management & Operations Specialist to join their team. In this role, the candidate will be responsible for managing and uploading digital content across various platforms, preparing regular reports, and supporting day-to-day operational tasks. This position requires someone who is proactive, tech-savvy, and able to handle a variety of responsibilities in a fast-paced environment.

Key Responsibilities:
• Manage, organize, and upload content to various digital platforms, ensuring accuracy and quality.
• Create clear and engaging content from raw data by organizing information and identifying key insights.
• Work closely with the marketing and creative teams to update and maintain website and internal platforms with accurate content.
• Prepare weekly, monthly, and ad-hoc reports on performance, engagement, and other KPIs.
• Analyze data and create reports for various stakeholders to help inform content strategy and decision-making.
• Assist with general operations tasks including scheduling, organizing meetings, and maintaining team calendars.
• Coordinate with cross-functional teams to ensure smooth operational workflows.
• Assist in the coordination of small projects within the operations team.

Mandatory Qualifications:
• At least 2 years of experience in operations roles.
• Experience working with content management systems (CMS), cloud storage, and project management tools is a plus.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to manage multiple tasks and priorities simultaneously.
• Ability to analyze data, identify trends, and create actionable reports.
• Highly organized and able to work independently and as part of a team.