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Job Description
Lush is seeking a Part-Time Floor Leader in Burlington, MA. This role supports the Store Management Team in driving sales, opening/closing the store, analyzing sales results, and leading training sessions. The Floor Leader ensures an exceptional customer experience, a motivated staff, and operational excellence.
Responsibilities:
- Driving sales and providing coaching to the sales team.
- Delivering a world-class customer experience, including product demonstrations.
- Educating customers on Lush brand values.
- Training and coaching Sales Ambassadors on sales techniques and product knowledge.
- Managing cash handling and store opening/closing procedures.
- Maintaining a clean, organized, and visually appealing store.
Requirements:
- Minimum 1 year of experience in customer service and sales.
- Experience in cash handling and opening/closing procedures.
- Supervisory experience involving coaching, feedback, and training.
- Problem-solving skills related to customer service.
- Knowledge and passion for skincare, natural beauty, and ethical business.
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.
Lush offers:
- Opportunity to work for a company with strong ethical values.
- A fun and productive work environment.
