Senior Product Researcher

Job Description

Coursera, a leading online learning platform, is seeking a Senior Product Researcher to join its Product Research team. This role is crucial for gathering learner and partner insights and translating them into actionable recommendations to enhance the Coursera platform. The Senior Product Researcher will focus on the Enterprise division, influencing product decisions from micro-interactions to strategic roadmaps.Coursera is committed to building a diverse team and offers flexibility in work arrangements, including remote options.Responsibilities:

• Design and conduct user research across all stages of the product development cycle using qualitative and quantitative methods.
• Deliver actionable insights into user needs and product performance to guide product decisions.
• Formulate a research agenda that connects research to business goals.
• Partner with customer success, implementation managers, and marketing to surface insights.
• Collaborate with data science to shape research questions and connect qualitative insights with behavioral data.

Requirements:

• 5+ years of experience leading user research projects with demonstrated impact.
• Mastery of qualitative and quantitative UX Research methods.
• Strong research portfolio demonstrating past work experience and deliverables.
• Fluent in English, written and spoken.

Coursera offers:

• A flexible work environment with remote options.
• Opportunity to influence product decisions and strategic roadmaps.
• Collaboration with cross-functional teams.