ServiceNow Developer

Job Description

Inizio is seeking a ServiceNow Developer to oversee the design, development, and implementation of solutions within the ServiceNow platform. The ServiceNow Developer will work with team members to deliver enhancements, automation, and integrations that refine processes and improve operational efficiency.

Responsibilities:

• Design, configure, and customize ServiceNow modules and applications.
• Develop custom applications, integrations, and APIs using JavaScript, REST, SOAP, and ServiceNow development tools.
• Collaborate with team members to gather requirements and provide technical guidance.
• Participate in Agile development processes.
• Support ServiceNow upgrades, patching, and testing.
• Troubleshoot and resolve technical issues and defects.
• Maintain documentation for all developed features and processes.
• Ensure compliance with security, governance, and coding standards.
• Research and recommend platform improvements and new capabilities.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• 3+ years of hands-on ServiceNow development experience.
• Knowledge of ServiceNow platform capabilities, architecture, and best practices.
• Proficient in JavaScript and ServiceNow's proprietary development environment.
• Experience with core modules such as ITSM (Incident, Problem, Change, Request), CMDB, and Service Catalog.
• Familiarity with integrations using REST, SOAP, and MID Servers.
• ServiceNow Certified Application Developer or Certified System Administrator.
• Experience with ITSM and ITIL processes.
• Experience in stakeholder management at a senior level is necessary.

Benefits:

• Flexible working
• Company bonus plan
• Company pension plan
• 25 days annual holiday allowance
• Critical Illness Cover
• Life Assurance
• Private Medical Insurance