Key Account Manager (Viator)

Job Description

Viator, a Tripadvisor company, is seeking a Key Account Manager to manage a portfolio of high-value accounts. The Key Account Manager will be responsible for optimizing Viator’s product offering to match consumer demand. They will serve as a brand ambassador, focusing on a select number of high-valued accounts to ensure continued optimization and growth. The role involves working with internal and external stakeholders to align on necessary product offerings.Viator is looking for someone with:

• 5+ years in B2B Account management or Sales
• Experience in Online Travel Agency, operator, or travel experience is a plus
• Entrepreneurial & Commercially Driven mindset
• Growth and Results Oriented approach
• Detail-Oriented skills

Responsibilities include:

• Serving as the main point of contact for key accounts
• Developing and executing account strategies
• Curating and maintaining a best-in-class product offering
• Proactively resolving issues raised by key accounts
• Providing regular performance reports

Viator offers:

• Competitive compensation packages, including base salary and annual bonus
• Flexible schedule
• Donation matching
• Tuition assistance
• Lifestyle benefit
• Travel perks
• Health benefits