Account Manager, Financial Services

Job Description

AlphaSense is seeking an Account Manager, Financial Services to cultivate strong relationships with clients and key stakeholders, retaining and growing the customer base. The Account Manager will serve as the primary point of contact for financial clients, addressing inquiries, providing relationship updates, and leading renewal discussions. This role involves collaborating with account executives to identify new business opportunities and expand AlphaSense's footprint within client accounts. The Account Manager also gathers client insights to inform product, marketing, and sales strategies.

• Forecast and maximize retention rate
• Increase adoption of AlphaSense solutions
• Identify revenue at risk
• Collaborate with Account Executives
• Cultivate relationships with users and key stakeholders
• Plan and execute new user onboarding and training initiatives
• Serve as the advocate for AlphaSense to the client

• Relationship-driven with experience managing Fortune 1000 clients
• Subject matter expert with strong business acumen
• Energetic and creative with intellectual curiosity
• Understanding of client engagement within a SaaS environment
• Committed to delivering results
• Strong communicator with excellent presentation skills

• Competitive base compensation
• Performance-based bonus
• Equity
• Generous benefits program