Senior Growth Product Manager, B2C

Job Description

Udacity, now an Accenture company, is seeking a Senior Growth Product Manager to drive growth in its B2C business. This role is responsible for improving website conversion rates and expanding the customer base. The Senior Growth Product Manager will own the development and optimization of all eCommerce shopping funnel pages, including the homepage, search, catalog, program pages, school pages, and checkout. He will be the voice of the customers for the Udacity shopping experience and will be expected to use customer insights and website data to inform his overall strategy.

• Identify conversion KPIs and operationalize metrics inspection to track business performance
• Define the ecommerce strategy and then develop and maintain a prioritized roadmap that supports that strategy across the funnel
• Work closely with internal and external stakeholders to understand the customer experience and document key pain points and opportunities
• Manage dependencies by closely partnering with and influencing cross-functional stakeholders to align on program milestones and deliverables
• Define and develop product requirements and collaborate closely with engineering to develop and release them
• Develop A/B test plans, experiment dashboards, and be fluent in understanding how to operate website experiments to test your hypotheses with statistical significance and rigor
• Effectively communicate the roadmap, product features, and release plans to senior leadership and get buy-in
• Build scalable organizational mechanisms that allow the cross-functional team to operate more efficiently, improve transparency, and be accountable to deadlines.
• Drive program launches and collaborate with business team to facilitate awareness and adoption of new features, and capture customer feedback

• 5+ years of experience as a product manager
• Experience working on digital subscription products or ecommerce
• Demonstrated ability to effectively manage dependencies and complex projects
• Demonstrated ability to manage multiple sophisticated projects and competing priorities simultaneously
• Proven ability to identify, analyze, and solve ambiguous problems with extreme attention to detail on tight deadlines

• Flexible working hours
• Paid time off
• Comprehensive medical insurance coverage
• Employee wellness resources and initiatives
• Personalized career development
• Unlimited access to Udacity Nanodegrees