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Job Description
Lush is seeking a Part-Time Floor Leader for their Mall of America location. This role supports the Store Management Team in driving sales, providing excellent customer service, and ensuring operational excellence. The Floor Leader will lead and inspire a team of sales associates, fostering a positive and productive work environment.

Role Involves:
  • Driving sales and coaching the sales team
  • Delivering a world-class customer experience
  • Educating customers on Lush brand values
  • Training and coaching Sales Ambassadors
  • Managing cash handling and store opening/closing
  • Maintaining a clean and visually appealing store

Requirements:
  • Minimum 1 year of experience in customer service and sales
  • Experience in cash handling and opening/closing procedures
  • Supervisory experience involving coaching, feedback, and training
  • Problem-solving skills related to customer service
  • Experience working in a fast-paced team environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs

Lush offers:
  • A role in making the world a better place one soap at a time
  • An opportunity to work for a company that values ethical business practices
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