Vice President, Channel

Job Description

Broadvoice is seeking a Vice President of Channel to lead and scale their US Channel program. This role is focused on accelerating mid-market growth and advancing the company's position as a Customer Experience (CX) leader. The VP of Channel will align cross-functional teams, build strong partner relationships, and design high-impact programs to drive growth.Role involves:

• Leading and evolving Broadvoice’s US Channel program.
• Developing and executing scalable channel strategies.
• Championing the channel internally.
• Acting as the external face of Broadvoice’s US partner ecosystem.
• Building and leading a high-performing channel team.
• Leveraging data and partner insights.
• Defining and reporting on key KPIs.
• Staying ahead of market dynamics and CX innovation.
• Coordinating with international peers on sales and partner industry trends.

Requirements:

• Proven experience in a senior-level Channel Sales, Partner Management, or Alliances role.
• A strong track record of building successful partner programs.
• Exceptional leadership and communication skills.
• Deep understanding of CX trends, partner enablement, and mid-market dynamics.
• Ability to think both strategically and tactically.
• Comfortable presenting to executive audiences, partner communities, and industry events.
• Experience with channel technologies, CRM, and partner portals.
• Willingness to travel as needed.

Role offers:

• Opportunity to make an impact and champion customer-first thinking.
• A culture that celebrates bold ideas and values transparency.
• Empowerment to own outcomes.