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Client Delivery Specialist, Automation - Analyst / Associate

Client Delivery Specialist for data automation, ETL, and support.
iCapital
Remote
Hybrid
On-Site
United States
USD 65,000 - 95,000
Job Description

iCapital is seeking a Client Delivery Specialist (Analyst/Associate) to join the Automation team within the Data Solutions department. The role focuses on ensuring a seamless flow of financial data for iCapital’s clients and internal teams. This individual will support business-critical processes from portfolio management system conversions to performance reconciliation.

The Client Delivery Specialist will contribute to iCapital's mission by ensuring the accuracy and integrity of financial data. They will be part of a dynamic team focused on innovation and efficiency, working with cutting-edge technology to streamline client onboarding and reporting.

Responsibilities:

  • Facilitate data conversion projects by extracting, transforming, and loading (ETL) data between portfolio management systems.
  • Understand source system requirements and map potentially unstructured data to new system standards.
  • Operate data feed processes and ensure a smooth and timely conversion of data.
  • Verify project requirements, test assumptions, and document final procedures.
  • Independently pilot new automation products approaching deployment in their life cycle.
  • Provide operational support to product users through training, debugging, and routing enhancement requests.

Requirements:

  • 0-2 years (Analyst) or 2-5 years (Associate) in the financial industry.
  • Familiarity with Addepar and other portfolio management systems.
  • Strong background working with financial custodial data and exposure to alternative financial instruments.
  • Advanced proficiency in Excel and text file manipulation.
  • Experience extracting and transforming data, preferably with Python, SQL, or Power Automate.
  • History of working with APIs and File Transfer Protocols.
  • Demonstrated history of automating data-related processes.
  • Comfort working with a cross-regional team.
  • Strong interpersonal verbal and written communication skills.

iCapital offers:

  • Equity for all full-time employees.
  • Annual performance bonus.
  • Comprehensive benefits package including employer-matched retirement plan.
  • Generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling.
  • Parental leave.
  • Unlimited paid time off (PTO).
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iCapital

iCapital is a financial technology company that operates an alternative investment marketplace. Its platform facilitates access to public and private market strategies for advisors, wealth management firms, asset managers, and banks, serving the high-net-worth client segment. The company offers services for a substantial volume of client assets invested across numerous funds. iCapital's platform aims to transform the evaluation and recommendation process for bespoke investment options.

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