Member Experience Manager - Charlotte

Job Description

Industrious is seeking a Member Experience Manager for their Charlotte location. This is an in-person role, requiring the candidate to be onsite 5 days a week and live within an easy commute of Charlotte, NC. The Member Experience Manager will be the primary problem solver, drive momentum, and create exceptional experiences for Industrious members. They will manage the location, ensuring smooth operations through organization and communication. The ideal candidate will be comfortable speaking with CEOs, representing Industrious in the local market, and identifying potential members. They will also be responsible for planning and executing events.Role involves:

• Identifying companies' needs and delivering solutions
• Creating engaging programming for the community
• Handling member requests with attention to detail
• Embracing challenges and unpredictable days

Requirements:

• Ability to confidently identify companies' needs and deliver impactful solutions.
• Ability to create engaging programming for the community.
• Excellent attention to detail.
• Resilience and willingness to embrace challenges.

Industrious offers:

• Commuter benefits
• Heavily subsidized healthcare plans
• Generous paid time off
• Long-term incentive plan
• Wellness programs
• Professional development grants
• 401k plan