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Job Description
Smartly is seeking a highly motivated Director of Entertainment, Media & Sports to lead their North America vertical. This role involves defining and executing strategies for a dynamic customer segment. The Director will lead a team of Client Partners and Customer Success Managers, focusing on revenue growth across SaaS customers. They will report to the VP of Customer Success, Americas, and align internal teams to scale the vertical's impact.

Responsibilities include:
  • Managing a team of Client Partners and Customer Success Managers.
  • Cultivating senior-level relationships with key customer organizations.
  • Defining and operationalizing Smartly's engagement strategy with customers.
  • Owning revenue goals and forecasting in Salesforce.
  • Serving as the senior point of escalation for customer challenges.
  • Collaborating with Product, Engineering, and Product Marketing teams.
  • Leveraging platform partnerships with Meta, Google, and TikTok.
  • Supporting the team in unblocking progress and managing risk.
  • Fostering a high-performance culture.

Requirements:
  • 10+ years of experience with Media, Entertainment, and Sports clients in ad-tech or mar-tech.
  • 5+ years of experience leading and managing teams.
  • Deep expertise across digital channels like Meta, TikTok, Snap, Google, and CTV.
  • A commercial mindset focused on sales and customer growth.
  • Strong executive communication skills.
  • A product-curious leader.
  • Proven ability to collaborate cross-functionally.
  • A track record of meeting or exceeding quota.

Smartly offers:
  • Five weeks paid time off (PTO).
  • 11 company paid holidays.
  • Unlimited sick days.
  • Generous healthcare packages & mental health benefits.
  • Monthly wellness benefit and learning reimbursement opportunities.
  • 401K plus matching & equity grants.
  • Volunteer time off days & company donation matching opportunities.
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Smartly

Smartly is an AI-powered advertising technology company transforming ad experiences for brands. Its platform integrates media, creative, and intelligence capabilities, managing significant ad spend across major platforms like Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Smartly delivers tangible business outcomes through its end-to-end technology and customer service. Operating globally with a diverse team, Smartly fosters an inclusive environment. Smartly is recognized as a Leader in Creative Advertising Technologies.

All Jobs at Smartly (51)