GSM - Tax & Accounting

HSP Group is seeking a Global Service Manager to act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services. This is a remote role based in Spain. The Global Service Manager will perform and coordinate the delivery of accounting and tax compliance services, possessing solid knowledge in both accounting and tax and experience in managing customer relationships.

Responsibilities:

• Act as the primary point of contact for clients.
• Monitor and manage accounting and tax compliance requirements.
• Provide guidance to clients on accounting and tax best practices.
• Coordinate with internal teams and local service providers.
• Develop and maintain excellent relationships with clients and service providers.
• Support the development and implementation of new services and processes.
• Maintain accurate records of client information.
• Create service tickets and sense check data.
• Monitor the status of assigned tasks and tickets.
• Respond to customer ad hoc queries.
• Build and maintain region and/or service line specific knowledge base.

Requirements:

• 5 years minimum experience with Accounting and Tax in a customer facing service delivery capacity.
• Experience with IFRS and US GAAP.
• Experience with market accounting systems such as Netsuite, Xero, SAGE Intacct, QuickBooks, or others.
• Strong customer facing skills.
• Excellent communication skills, both written and verbal.
• Excellent analytical and problem-solving skills.
• Project management and/or onboarding experience.
• Proficiency in Microsoft suite.
• Self-motivated, detail orientated and driven with the ability to meet deadlines.
• Ability to adapt to an evolving environment.

The role offers:

• A chance to be part of a fast-paced, client-first environment.
• Opportunity to focus on solutions.
• Remote work.